Privacy Statement
Everybody GP clinic (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement outlines how we collect, use, and protect the information you provide when you visit our website, https://www.everybodygpclinic.au, and engage with our services. This statement complies with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of information:
• Personal Information: This includes your name, contact information (such as email address and phone number), demographic details, and any other information you voluntarily provide.
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
• Health Information: If you use our services, we may collect health-related information, including medical history, weight, height, body measurements, and any other relevant details necessary for providing weight loss services.
• Technical Information: This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited before coming to this website
Web pages you view while on this website
Your IP address
2. How We Use Your Information
We use the information collected for the following purposes:
• Providing Services: To offer and manage our weight loss programs and services, including personalized recommendations and progress tracking.
• Communication: To contact you regarding inquiries, appointments, or any relevant updates about our services.
• Improvement of Services: To analyze user behavior, preferences, and feedback to enhance our website and services.
• Legal Compliance: To comply with legal obligations related to health information privacy under Australian law.
3. Sharing Your Information
We may share your information with:
• Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors, IT support) under strict confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights, your safety, or the safety of others.
• Healthcare Providers: With your consent, we may share your information with your healthcare provider or other relevant medical professionals to ensure comprehensive care.
4. Your Rights
Under the Australian Privacy Principles, you have the following rights regarding your personal information:
• Access and Correction: You can request access to or correction of your personal information at any time.
• Anonymity and Pseudonymity: You may discuss interacting with us anonymously or using a pseudonym; however, due to the nature of our business, this is often impractical and may contravene other laws.
• Complaints: You have the right to complain about how we handle your personal information, and we will take reasonable steps to address your concerns.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction.
6. Cross-Border Disclosure
Your personal information may be disclosed to overseas recipients if it is necessary to provide our services. We will take reasonable steps to ensure that any overseas recipient complies with the Australian Privacy Principles.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, from our hosting website please visit the link below.
This website uses analytics and performance cookies only when you acknowledge our cookie banner. It uses these cookies to view site traffic activity and other data.
https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses#toc-check-your-cookies
8. Using the Valita app
As part of the Everybody GP experience, we offer the use of the medical platform Valita. This is an opt-in service. The privacy statement for Valita can be found here:
https://www.valita.com.au/privacy.
9. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Statement, please contact us at:
Everybody GP clinic
1b Felstead Vista,
Denman Prospect.
ACT
2611
(02) 6109 0000
If you are dissatisfied with our response, contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.